About us

Mortice was founded in 2017 by Director Ben Melham, as a means of addressing many of the frustrations found within cultural sector built environment. The initial focus was Facilities and Estates Management, but rapidly expanded into new areas including Operations, Collections Management, Sustainability, Procurement, Museum Design, and Research and Benchmarking. This growth has enabled us to further our mission to support sustainable delivery in the cultural sector, providing places for culture and people to thrive.

We work exclusively with cultural sector clients in the UK and internationally, giving us a unique understanding of their challenges and how to solve them. Our agile model combines a core in-house team with a trusted network of experts-allowing us to build bespoke teams for every project.

Comprehensive Service

Our services include operational design, collections reviews, sustainability education, strategy development, capital projects support, recruitment, training, and procurement management. Over the past year, we’ve supported cultural and heritage institutions serving 35 million visitors in the UK and internationally.

Sustainable Solutions

We embed sustainability across all our services, partnering with clients to drive efficiency and progress toward a net-zero future. We work collaboratively with client teams to develop strategies that comprise of clear and actionable steps, enabling successful implementation.
Committed to securing a healthy, sustainable world for future generations, we aim to inspire the same dedication in our clients and supply chain.

Expertise and Collaboration

We bring together industry-leading specialists in the Cultural, Heritage and Public sectors, fostering collaboration for successful project delivery. Mortice are pioneers in knowledge sharing through initiatives like the Cultural Sector FM Hub and active participation in sector committees and networks.

A note from our Director and founder, Ben Melham:

“Mortice was founded in 2017 with a clear purpose: to strengthen operational delivery across the cultural sector. After many years working within museums and heritage organisations, I saw a consistent pattern—institutions with unique missions and identities were grappling with similar challenges, often in isolation.

Mortice was created to change that. Our aim has always been to connect people, ideas, and expertise—drawing on best practice not just from within the cultural sector, but also from the contractors, suppliers, and industries that support it. We exist to help cultural organisations make their operations more strategic, sustainable, and effective.

Since our founding, the Mortice team has grown in both experience and scope. We’ve worked with a wide range of clients—national and international—supporting them through operational planning, procurement, training, and advisory work.

Sustainability is increasingly central to that work. As the sector responds to the realities of climate change, shifting regulations, and evolving expectations, we are committed to embedding sustainable thinking across all aspects of our practice and the guidance we provide.

If you’d like to find out more about our work—or explore how we might collaborate—we would be happy to make time to talk.”

Ben